Office of the Minister of State for Administrative Reform
1. OBJECTIVE, PURPOSE & EXPECTED RESULTS
1.1. Overall objective
The overall objective of the project of which this contract will part is to contribute to public administration reform in the Republic of Lebanon through improving quality and accessibility of public services.
1.2. Purpose
The project purpose of this contract is to improve the responsiveness of the administration to the demands of the general public and business community by Simplifying/Re-engineering Administrative Procedures and business processes making maximum use of Information and Communications Technology (ICT) in four ministries: Ministry of Social Affairs, Ministry of Tourism, Ministry of Public Health and Ministry of Industry.
Simplified/Re-engineered Administrative Procedures will allow the administration to operate in a transparent, efficient, cost effective, and timely manner and reduce Administrative Burdens on citizens and businesses